Subscription Extract

The daily subscription extract is used to sync subscriptions between Vibes platform and a Customer Relationship Management (CRM) or Campaign Management system.

Standard File Name

The following is the recommended best practice for file names. File naming conventions may be changed upon request.

subscriptions_<company_key>_<date>.<extension>

How to Read Files

Extract files will be delivered in tab-separated value (TSV) text files. The information is separated into rows and columns. Column data will be separated by tabs, while each new row will be separated by a hard return.

File Body

The file body can contain the following fields as data, separated by the delimiter and a header row.

Field NameData TypeField LengthAllows NullsDescription
person_idString255NoUnique Vibes-specified GUID representing the person.

Note that while the field is labeled person_id, the value is the person_key.
external_person_idString255YesExternal system's person identifier.
mdnString20NoMobile number included in the Subscription List. The Mobile Directory Number (MDN) must be in E.164 format. Example: +12295551234.
company_idString255NoID representing the customer account at Vibes.
carrier_codeString50NoThe carrier code indicating specific carrier. See Appendix - Carrier Codes for all valid carriers.
subscription_list_idString255NoA unique identifier for the subscription list the person is associated with
subscription_list_nameString255NoName of the list the person is associated with
opt_in_dateDate/TimeN/ANoThe date/time that the subscriber had opted into the list. Format example: "2017-04-05 14:30:00 -0600".
opt_out_dateDate/TimeN/AYesThe date/time the subscriber opted out of the list. Format example: "2017-04-05 14:30:00 -0600".
subscription_eventString5NoThe type of subscription event: OPT_IN; OPT_OUT.
opt_out_reasonString100YesThe reason for the disconnect. Values are:

- USER_OPT_OUT
- DISCONNECT
- LIST_ARCHIVED
- BULK_OPT_OUT
- FAILED_AT_CARRIER
- OBSOLETE_CARRIER
activity_descriptionString255YesThe acquisition campaign that a subscriber used to opt-in to the list
activity_idString255YesVibes UID for the acquisition campaign that the subscriber used to opt-in to the list

Example File